TCS COVID-19 Update

March 13, 2020

To Members of Our Community:

TCS leadership, in consultation with our Board of Trustees, has made the decision to move to remote status and conduct all business and services remotely as of Sunday evening (Sunday, March 15). We will remain remote through Friday, April 10, at which point we will reevaluate the public health emergency and reconsider our status. During the period of building closure, all calls will be monitored and returned as per TCS policy. TCS clinicians will be in contact with their clients individually to notify them of the change in status. All sessions moving forward will take place virtually (via a telehealth platform) or by phone if virtual sessions are not possible (for clients who do not have access to our virtual platform) and until the telemedicine platform is fully integrated by TCS.

The health and safety of our staff, clinicians, clients, volunteers and our community is of paramount importance to us at TCS. This is an unprecedented moment in time, and our patience, flexibility, and resilience is being tested. While people continue to talk about distancing themselves from others, and while that is, indeed, how we remain safe physically through this epidemic, being present and finding ways to be connected to others is critically important at times of crisis; this is a dilemma we must also consider. As clinicians and as an organization, we meet and work with people who suffer greatly as a result of loneliness and disconnection. Despite working remotely, we want to ensure all those with whom we work, as well as the community we serve, that we continue to be very present, and are continuing to think about our clients, our mission and ways to serve our community over these next few weeks. After 50 years we are now located in a beautiful new space at 353 Nassau Street, with light filled offices, and warm spaces in which to welcome people, and we look forward to welcoming everyone back, in person, when the fear of infection is behind us. Until then, we wish you well. We will continue to post resources and updates when relevant on our website and via social media.

Warm regards,
Whitney
Executive Director
Trinity Counseling Service